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		<title>Premier Blog</title>
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		<title>Need help marketing your dental practice?</title>
		<link>http://premierbusinessaudio.wordpress.com/2012/02/17/need-help-marketing-your-dental-practice/</link>
		<comments>http://premierbusinessaudio.wordpress.com/2012/02/17/need-help-marketing-your-dental-practice/#comments</comments>
		<pubDate>Fri, 17 Feb 2012 15:19:32 +0000</pubDate>
		<dc:creator>Premier Business Audio</dc:creator>
				<category><![CDATA[Premier News]]></category>

		<guid isPermaLink="false">http://premierbusinessaudio.wordpress.com/?p=1118</guid>
		<description><![CDATA[  In today’s society, there are many ways in which a patient can contact your practice.  In most instances, patients still prefer to pick up the phone and call your practice to book an appointment or make an enquiry. Recent research shows that the number of practices who greet patients with an answering machine, an [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=premierbusinessaudio.wordpress.com&amp;blog=20671733&amp;post=1118&amp;subd=premierbusinessaudio&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Last year we paid out £&#8217;s in dealer commissions.  Would you like a share of this?</title>
		<link>http://premierbusinessaudio.wordpress.com/2012/02/03/last-year-we-paid-out-s-in-dealer-commissions-would-you-like-a-share-of-this/</link>
		<comments>http://premierbusinessaudio.wordpress.com/2012/02/03/last-year-we-paid-out-s-in-dealer-commissions-would-you-like-a-share-of-this/#comments</comments>
		<pubDate>Fri, 03 Feb 2012 10:34:24 +0000</pubDate>
		<dc:creator>Premier Business Audio</dc:creator>
				<category><![CDATA[Premier News]]></category>
		<category><![CDATA[audio marketing]]></category>
		<category><![CDATA[audio message]]></category>
		<category><![CDATA[on-hold]]></category>
		<category><![CDATA[On-hold Audio Marketing.]]></category>
		<category><![CDATA[on-hold marketing]]></category>
		<category><![CDATA[on-hold message]]></category>
		<category><![CDATA[on-hold messaging]]></category>
		<category><![CDATA[professional audio message]]></category>

		<guid isPermaLink="false">http://premierbusinessaudio.wordpress.com/?p=1071</guid>
		<description><![CDATA[In today’s market place new business is becoming more and more difficult to find. On-hold marketing helps businesses to cross sell products and services as well as improving brand and product awareness. We work in association with telecoms dealers nationwide to provide their clients with excellent on-hold marketing solutions. We know from experience, this can add value [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=premierbusinessaudio.wordpress.com&amp;blog=20671733&amp;post=1071&amp;subd=premierbusinessaudio&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Prepare your Call Centre for a &#8216;Big Freeze&#8217; in 2012</title>
		<link>http://premierbusinessaudio.wordpress.com/2012/02/01/prepare-your-call-centre-for-a-big-freeze-in-2012/</link>
		<comments>http://premierbusinessaudio.wordpress.com/2012/02/01/prepare-your-call-centre-for-a-big-freeze-in-2012/#comments</comments>
		<pubDate>Wed, 01 Feb 2012 16:18:45 +0000</pubDate>
		<dc:creator>Premier Business Audio</dc:creator>
				<category><![CDATA[Premier News]]></category>

		<guid isPermaLink="false">http://premierbusinessaudio.wordpress.com/?p=1100</guid>
		<description><![CDATA[Due to popular demand, we are holding a 2nd &#8216;Big Freeze&#8217; Webinar on the 21st February at 11.00 am (GMT) We have already seen sub-zero temperatures this week and the risk of places across the UK becoming bitterly cold are high. Weather forcasters this week predict that Britain face a month-long big freeze.  A quote [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=premierbusinessaudio.wordpress.com&amp;blog=20671733&amp;post=1100&amp;subd=premierbusinessaudio&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Be creative with your marketing</title>
		<link>http://premierbusinessaudio.wordpress.com/2012/01/19/be-creative-with-your-marketing/</link>
		<comments>http://premierbusinessaudio.wordpress.com/2012/01/19/be-creative-with-your-marketing/#comments</comments>
		<pubDate>Thu, 19 Jan 2012 09:54:25 +0000</pubDate>
		<dc:creator>Premier Business Audio</dc:creator>
				<category><![CDATA[Premier News]]></category>
		<category><![CDATA[Audio Audit]]></category>
		<category><![CDATA[call management]]></category>
		<category><![CDATA[hold marketing]]></category>
		<category><![CDATA[in-queue]]></category>
		<category><![CDATA[on-hold]]></category>
		<category><![CDATA[On-hold Audio Marketing.]]></category>
		<category><![CDATA[on-hold marketing]]></category>
		<category><![CDATA[on-hold message]]></category>
		<category><![CDATA[onhold]]></category>

		<guid isPermaLink="false">http://premierbusinessaudio.wordpress.com/?p=1019</guid>
		<description><![CDATA[When planning your marketing strategy for the upcoming year, why not factor in on-hold marketing?  After all 94% of marketing budgets are spent generating calls, with only 6% allocated to call management. Are you missing a great opportunity? On-Hold Marketing can help you sound professional to your callers whilst strengthening your brand and customer perfection. [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=premierbusinessaudio.wordpress.com&amp;blog=20671733&amp;post=1019&amp;subd=premierbusinessaudio&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Actor Richard Wilson slates poor UK Call Centres</title>
		<link>http://premierbusinessaudio.wordpress.com/2012/01/18/actor-richard-wilson-slates-poor-uk-call-centres/</link>
		<comments>http://premierbusinessaudio.wordpress.com/2012/01/18/actor-richard-wilson-slates-poor-uk-call-centres/#comments</comments>
		<pubDate>Wed, 18 Jan 2012 14:17:48 +0000</pubDate>
		<dc:creator>Premier Business Audio</dc:creator>
				<category><![CDATA[Premier News]]></category>
		<category><![CDATA[Audio Audit]]></category>
		<category><![CDATA[audio marketing]]></category>
		<category><![CDATA[automated service]]></category>
		<category><![CDATA[bench-marking analysis]]></category>
		<category><![CDATA[Call Centre Audio]]></category>
		<category><![CDATA[customer experience]]></category>

		<guid isPermaLink="false">http://premierbusinessaudio.wordpress.com/?p=997</guid>
		<description><![CDATA[Channel 4’s Dispatches program, presented by Richard Wilson investigated the use of automated systems and call centres in Britain. It also outlined the importance of the &#8216;customer calling experience&#8217; and clearly showed that many companies do not get this right&#8230; with typical Victor Meldrew grumpiness. Watch the documentary now by clicking on the video link [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=premierbusinessaudio.wordpress.com&amp;blog=20671733&amp;post=997&amp;subd=premierbusinessaudio&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>The winner of our iPad 2 competition is&#8230;.</title>
		<link>http://premierbusinessaudio.wordpress.com/2012/01/16/the-winner-of-our-ipad-2-competition-is/</link>
		<comments>http://premierbusinessaudio.wordpress.com/2012/01/16/the-winner-of-our-ipad-2-competition-is/#comments</comments>
		<pubDate>Mon, 16 Jan 2012 15:58:46 +0000</pubDate>
		<dc:creator>Premier Business Audio</dc:creator>
				<category><![CDATA[Premier News]]></category>

		<guid isPermaLink="false">http://premierbusinessaudio.wordpress.com/?p=976</guid>
		<description><![CDATA[Susan Cross  -  Cambridge City Council And the runners up are: Martin Howitt  -  Nowy Styl UK Ltd Kevin Newton &#8211;  Interlink Express Congratulations to our 3 winners and thank you to everyone who entered! (please note: winners were selected via anonymous votes)<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=premierbusinessaudio.wordpress.com&amp;blog=20671733&amp;post=976&amp;subd=premierbusinessaudio&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Premier&#8217;s expanded Call Centre Audio Team</title>
		<link>http://premierbusinessaudio.wordpress.com/2012/01/06/premiers-expanded-call-centre-audio-team/</link>
		<comments>http://premierbusinessaudio.wordpress.com/2012/01/06/premiers-expanded-call-centre-audio-team/#comments</comments>
		<pubDate>Fri, 06 Jan 2012 16:02:13 +0000</pubDate>
		<dc:creator>Premier Business Audio</dc:creator>
				<category><![CDATA[Premier News]]></category>
		<category><![CDATA[audio marketing]]></category>
		<category><![CDATA[Call Centre Audio]]></category>
		<category><![CDATA[Call Centre Audio Marketing]]></category>
		<category><![CDATA[in-queue marketing]]></category>
		<category><![CDATA[IVR]]></category>
		<category><![CDATA[IVR Menu Tree]]></category>

		<guid isPermaLink="false">http://premierbusinessaudio.wordpress.com/?p=963</guid>
		<description><![CDATA[Premier would like to welcome Jeremy Payne to the business as our new Key Account Manager for Call Centre Audio. Jeremy&#8217;s career history to date has been working in the Call Centre Industry, both in a Business Development and an Account Management capacity and has been appointed to support Premier&#8217;s existing and ever expanding customer [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=premierbusinessaudio.wordpress.com&amp;blog=20671733&amp;post=963&amp;subd=premierbusinessaudio&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<title>Merry Christmas from Premier</title>
		<link>http://premierbusinessaudio.wordpress.com/2011/12/21/merry-christmas-from-premier/</link>
		<comments>http://premierbusinessaudio.wordpress.com/2011/12/21/merry-christmas-from-premier/#comments</comments>
		<pubDate>Wed, 21 Dec 2011 15:14:36 +0000</pubDate>
		<dc:creator>Premier Business Audio</dc:creator>
				<category><![CDATA[Premier News]]></category>

		<guid isPermaLink="false">http://premierbusinessaudio.wordpress.com/?p=933</guid>
		<description><![CDATA[Wishing you a very Merry Christmas and Happy New Year from all at Premier. We are open as usual over Christmas and New Year &#8211; so please do not hesitate to contact us on 0845 279 7200. Alternatively, please visit our website for more information &#8211; www.premierba.co.uk<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=premierbusinessaudio.wordpress.com&amp;blog=20671733&amp;post=933&amp;subd=premierbusinessaudio&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Reasons to buy Audio Marketing from Premier</title>
		<link>http://premierbusinessaudio.wordpress.com/2011/12/21/reasons-to-buy-audio-marketing-from-premier/</link>
		<comments>http://premierbusinessaudio.wordpress.com/2011/12/21/reasons-to-buy-audio-marketing-from-premier/#comments</comments>
		<pubDate>Wed, 21 Dec 2011 15:01:32 +0000</pubDate>
		<dc:creator>Premier Business Audio</dc:creator>
				<category><![CDATA[Premier News]]></category>
		<category><![CDATA[audio marketing]]></category>
		<category><![CDATA[award winning company]]></category>

		<guid isPermaLink="false">http://premierbusinessaudio.wordpress.com/?p=891</guid>
		<description><![CDATA[Why we stand out from our competition. &#160; Premier are industry leading contact specialists. We ensure that all customer points of contact are memorable, satisfying, different from your competitors and above all, help you sell more.     See below our top 5 reasons why we stand out from our competition and why you should buy your Audio Marketing [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=premierbusinessaudio.wordpress.com&amp;blog=20671733&amp;post=891&amp;subd=premierbusinessaudio&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Premier help ASDA win award for &#8216;Most Improved Call Centre&#8221;</title>
		<link>http://premierbusinessaudio.wordpress.com/2011/12/13/875/</link>
		<comments>http://premierbusinessaudio.wordpress.com/2011/12/13/875/#comments</comments>
		<pubDate>Tue, 13 Dec 2011 10:26:26 +0000</pubDate>
		<dc:creator>Premier Business Audio</dc:creator>
				<category><![CDATA[Premier News]]></category>

		<guid isPermaLink="false">http://premierbusinessaudio.wordpress.com/?p=875</guid>
		<description><![CDATA[ASDA was named as one of the 2009/2010 Top 50 Call Centres for Customers service, a recognition the company understandably wanted to maintain and improve upon. Premier were engaged in 2010/2011 to advise ASDA on how their interaction could be brought in-line with the very best in the UK. Following benchmarking analysis, adjustments to ASDA&#8217;s IVR platform and improvements [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=premierbusinessaudio.wordpress.com&amp;blog=20671733&amp;post=875&amp;subd=premierbusinessaudio&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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